Very poor quality.
The material on the sides was cut very poorly — they were supposed to clean the glass with alcohol before gluing it, but they didn’t. As a result, there is moisture trapped inside.
The moss has already come loose and is scattered everywhere — the terrariums are completely not ready for sale.
The supplier was already very unhelpful during the customs issue, and now they’ve sent us products that are simply unacceptable.
Very disappointed. We now have to repair and fix all of the terrariums, which adds extra cost and work.
This is a complete failure for us as a business.
I would not recommend this supplier to anyone — the quality is far below expectations.
Risposta del fornitore:
Hi Lukasz, thank you for your sharing, please contact us if any issue, we will help you out as soon as possible.
01 Jul 2025